Refund Policy

1. No Refunds

Fively is a product of Tooldee, a brand of Markedee Technologies Pvt. Ltd. (CIN: U58202UP2026PTC248520, GSTIN: 09AAVCM0151C1ZJ). All Fively subscription payments — Starter, Pro, and Agency, monthly or otherwise — are final and non-refundable, including for unused time in a billing period. This Fively policy applies in place of any general refund terms on other Tooldee products.

2. Try Before You Buy

Fively has a Free plan with no credit card required, so you can try listings, QR codes, review pages, and private feedback before paying.

3. Cancellation

• You can cancel at any time by emailing hello@tooldee.app.
• After cancelling, you won't be charged again. Your plan stays active until the end of the current billing period, then moves to the Free plan.

4. Billing Errors

If you are charged twice for the same period, or charged after a confirmed cancellation, email us with your payment details and we will refund the incorrect charge in full through our payment partner, Razorpay.

5. Contact Us

Billing questions? Email hello@tooldee.app or call +91 78198 33633 (Mon–Fri, 10 AM – 6 PM IST).